How to Leverage Digitalization to Improve the User Experience

Digitalization is rising as a promising avenue to accelerate business processes, automate data intake, improve analysis and overall help end users streamline their work. IRS Enterprise Digitalization & Case Management Senior Advisor Mitch Winans and NetDocuments Vice President of Product Jill Schornack share how digitalization efforts they’re taking are making a difference for their customer communities.

-
Mitch Winans Senior Advisor, Enterprise Digitalization, IRS
-
Jill Schornack Vice President of Product, NetDocuments
-
Harnessing AI for Data-Driven Resilience
Federal and industry leaders are modernizing data to ensure AI outputs are reliable and able to support resiliency efforts as threats continue to rise.
20m read -
DOD Prioritizes Data Agility with Risk-Based Shift, SWIFT Program
DOD faces growing pressure to overcome legacy barriers and adopt agile, risk-based strategies exemplified in DOD’s new SWIFT program.
4m read -
Navy’s Military Sealift Command Upgrades IT to Ensure Health Care Continuity
The Navy's Military Sealift Command is modernizing its IT infrastructure and consolidating data centers to improve health care and save costs.
3m read -
Technology Modernization Drives a More Efficient Government
Federal agencies are modernizing tech, data and cybersecurity to streamline operations, boost efficiency and improve government services.
20m read