Digital Services
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America.gov Brings Generative AI to Federal Citizen Services
The site uses generative AI to help users find information and access services such as Medicare enrollment and passport applications.
2m read -
Treasury Expands Do Not Pay System to Prevent Improper Payments
Treasury expects 70% to 80% of government programs to fully use Do Not Pay as it expands tools to prevent improper payments.
3m read
CBP’s Approach to Better Government Services
CBP leaders explore how human-centered design, grassroots innovation and technology are transforming government service delivery.
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IC Agencies ‘Operate in the Gray’ to Accelerate Acquisition
Intelligence agencies are increasingly moving from traditional contracting models to a more outcome-based mindset.
5m read -
How Tech Advancements Support Military, Veteran Healthcare
The Department of Veterans Affairs and the Department of War are deploying a variety of technology-supported services to help warfighter and veterans behavioral health.
30m watch Partner Content -
FTC CIO Mark Gray Departs After 6 Years
Gray's exit follows recent departure announcements from the federal CIO and the CIOs at the Transportation and Interior departments.
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SSA Cuts Wait Times, Claims Backlog Through Tech Modernization
SSA officials said technology investments reduced disability backlogs, shortened wait times and expanded digital services.
3m read
Digital Services are Transforming NASA Missions
Shawn Chittle discusses his extensive background at private sector software companies and how he uses this experience to drive key user-centric design principles that ultimately powers the technology behind NASA’s space exploration mission.
Listen Now
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HHS Looks to Centralize IT Buying, Speed Access to Emerging Tech
HHS is centralizing IT procurement while pursuing faster acquisition tools for AI and other emerging technologies.
9m watch -
VA Employees Save 6 Hours a Week With AI Tools
VA AI chief Kimberly McManus said AI tools are helping improve veteran care, reduce opioid overdose mortality and save time for employees.
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FEHRM CTO: TEFCA Could Take Federal Health Data Exchange to ‘Next Evolution’
FEHRM CTO Lance Scott discusses efforts to modernize and improve interoperability of electronic health records across the federal government.
7m watch -
Building Resilient Teams: Culture Eats Strategy for Breakfast
Jamie Holcombe shares how trust, mission clarity and employee well-being help leaders build resilient teams and sustain innovation.
24m watch
