Digital Services
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CBP’s Approach to Better Government Services
CBP leaders explore how human-centered design, grassroots innovation and technology are transforming government service delivery.
51m watch Partner Content -
America.gov Brings Generative AI to Federal Citizen Services
The site uses generative AI to help users find information and access services such as Medicare enrollment and passport applications.
2m read
Marine Corps Eyes Expanded OTAs Amid Acquisition Reform
Marine Corps acquisition reforms are driving increased use of OTAs to accelerate technology development and expand industry partnerships.
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Treasury Expands Do Not Pay System to Prevent Improper Payments
Treasury expects 70% to 80% of government programs to fully use Do Not Pay as it expands tools to prevent improper payments.
3m read -
IC Agencies ‘Operate in the Gray’ to Accelerate Acquisition
Intelligence agencies are increasingly moving from traditional contracting models to a more outcome-based mindset.
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How Tech Advancements Support Military, Veteran Healthcare
The Department of Veterans Affairs and the Department of War are deploying a variety of technology-supported services to help warfighter and veterans behavioral health.
30m watch Partner Content -
FTC CIO Mark Gray Departs After 6 Years
Gray's exit follows recent departure announcements from the federal CIO and the CIOs at the Transportation and Interior departments.
2m read
Digital Services are Transforming NASA Missions
Shawn Chittle discusses his extensive background at private sector software companies and how he uses this experience to drive key user-centric design principles that ultimately powers the technology behind NASA’s space exploration mission.
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The Cybersecurity Nightmares Threatening Modern Organizations
Cybersecurity leaders examine the hidden threats facing organizations, from shadow AI and legacy systems to alert fatigue, analyst burnout and emerging AI risks.
17m watch -
Keeping Aging Federal Systems Running Amid OT Vulnerabilities
A techno-thriller novel highlights how organizational silos can become critical infrastructure vulnerabilities in the AI era.
19m watch -
HHS Looks to Centralize IT Buying, Speed Access to Emerging Tech
HHS is centralizing IT procurement while pursuing faster acquisition tools for AI and other emerging technologies.
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VA Employees Save 6 Hours a Week With AI Tools
VA AI chief Kimberly McManus said AI tools are helping improve veteran care, reduce opioid overdose mortality and save time for employees.
4m watch