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GovCast Season 7 Episode 6 30m listen

How VA is Using Digital Services to Expand Care to Veterans

CIO Kurt DelBene says the the agency’s 2024 priorities included AI adoption, hiring and a better user experience for veterans.

Following the passage of the PACT Act, the Department of Veterans Affairs is hiring more staff, serving more veterans and offering expanded access to benefits. After a record-breaking 2023, the agency says, it anticipates an even bigger 2024.

VA CIO Kurt DelBene discusses the tech priorities for the agency headed into 2024, from EHR modernization to artificial intelligence, user experience to hiring and more.

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