Kelly O’Connor was motivated to join public service to serve veterans. She explains the importance of user-centered design in product management and what it means for Veterans Affairs’ overall modernization efforts.
GovCast
Season 2
Episode 13
17m listen
Kelly O’Connor, Product Manager, Digital Service at Veterans Affairs
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A pathway to government IT is not always rooted in technology.
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Kelly O'Connor Product Manager Digital Service at Veterans Affairs
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