VA Employees Save 6 Hours a Week With AI Tools
Kimberly McManus, Acting Chief AI Officer, VA
The Department of Veterans Affairs has spent the past several years building the governance, infrastructure and workforce needed to scale artificial intelligence across the nation’s largest integrated health care system. Now, VA is increasingly focused on turning that foundation into practical applications that improve care and services for veterans.
Acting Chief AI Officer Kimberly McManus discussed how VA’s AI strategy has evolved and how the agency is measuring its impact. This includes a 22% decrease in opioid overdose mortality and general-purpose tools that employees say save them six hours per week. McManus also outlined how VA is measuring AI’s impact on quality of care, access to care, turnaround times and employee productivity.
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Kimberly McManus Acting Chief AI Officer, VA
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