Building in Equity for Improved Customer Experience
Strong data management practices can help federal agencies address inequities in the services they provide to the general public. The White House’s 2021 Executive Order No. 13985 instructs agencies to advance racial equity and support for underserved communities, so tune in to this GovFocus panel to hear how federal IT leaders are exploring new data strategies, policies and procedures to improve customer experience for all.
-
Barbara Morton Deputy Chief, Veterans Experience Office, VA
-
Teresa Weipert General Manager, Federal, Maximus
-
Transitioning Systems for Modern Agency Missions
IT modernization is a constant process necessary for improving customer service, mission delivery and collaboration.
40m watch -
Cyber Resilience and Recovery Amid Evolving Cyber Threats
Data durability is a key aspect of NIST’s cybersecurity framework for public and private organizations.
21m listen -
How TMF is Helping Agencies Accelerate Tech Modernization
The program launched a new AI pilot to expedite TMF applications as agency leaders urge more to consider applying for funds.
4m read -
Energy Researchers Aim For Holistic Approach to AI Issues
A new center at the Oak Ridge National Laboratory is looking at under-researched areas of AI to better understand how to secure it.
2m read