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Building in Equity for Improved Customer Experience

GovFocus Building in Equity for Improved Customer Experience

Strong data management practices can help federal agencies address inequities in the services they provide to the general public. The White House’s 2021 Executive Order No. 13985 instructs agencies to advance racial equity and support for underserved communities, so tune in to this GovFocus panel to hear how federal IT leaders are exploring new data strategies, policies and procedures to improve customer experience for all.

GovFocus Building in Equity for Improved Customer Experience
GovFocus Building in Equity for Improved Customer Experience
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Featuring
  • Barbara Morton
    Barbara Morton Deputy Chief, Veterans Experience Office, VA
  • Terry Wiepert, General Manager, Federal Services Segment, Maximus
    Teresa Weipert General Manager, Federal, Maximus
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