Enhancing Veterans Care: Responding to COVID-19 Recap
As the nation adapted to new working environments and operations during the COVID-19 pandemic, federal agencies pivoted resources to tackling the detection, treatment and management of the virus. Meanwhile, the Department of Veterans Affairs had a unique role in caring for the veterans it serves as well as supporting civilian hospitals. Faced with urgent priorities in vaccine distribution and further pandemic relief nationwide, federal leaders discuss the digital tools and strategic oversight that are helping government accomplish the next phase of the pandemic response.
Enhancing Veterans Care: Responding to COVID-19 Recap
As the nation adapted to new working environments and operations during the COVID-19 pandemic, federal agencies pivoted resources to tackling the detection, treatment and management of the virus. Meanwhile, the Department of Veterans Affairs had a unique role in caring for the veterans it serves as well as supporting civilian hospitals. Faced with urgent priorities in vaccine distribution and further pandemic relief nationwide, federal leaders discuss the digital tools and strategic oversight that are helping government accomplish the next phase of the pandemic response.
VA Boosts Veterans' Digital Experience Amid Pandemic
The pandemic enabled new horizons for communicating with veterans and supporting the veteran experience through technologies like remote telehealth and setting up vaccine appointments. Agency leaders across the customer experience and IT ecosystem discuss the strategies and progress in these capabilities.
- Dominic Cussatt, Acting Assistant Secretary for Information and Technology and CIO, Veterans Affairs
- Barbara Morton, Deputy Chief Veterans Experience Officer, Veterans Affairs
- Charles Worthington, CTO, Veterans Affairs
Veterans Health Administration's Richard Stone on Vaccination Progress
Dr. Richard Stone, acting under secretary for health at the Veterans Health Administration, provides a close look at the progress the Department of Veterans Affairs has made in vaccinating 2 million veterans with at least the first dose of the COVID-19 vaccine. Stone also discusses how the agency is working with veterans of color to bridge vaccination disparities as the agency pushes forward with its COVID-19 response.
Dr. Stone’s keynote appeared during the March 18 Enhancing Veterans Care virtual event. Hear from other leaders about the technology advancements made during the pandemic that will set up the future of the agency.
VBA Ramps Up Vet Benefits Capabilities During Pandemic
Ensuring continuity of care and benefits has been a primary mission in supporting veterans throughout the course of the pandemic. Thomas Murphy, acting under secretary for benefits at the Veterans Benefits Administration, discusses standing up workflows and technologies for increased claims processing, communication strategies, new digital tools and more.
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Modernizing the Digital Experience to Facilitate Veteran Vaccination
The agency’s ongoing investment in digital services, cloud computing and overall IT modernization has allowed VA to distribute the COVID-19 vaccine with exceptional speed.
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IT Modernization Boosts Vet Benefits in 'Best Year Ever'
The Veterans Benefits Administration overcomes pandemic challenges with advances in GI Bill benefits, mail processing and artificial intelligence.
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Policies Enable Collaborative Pandemic Support For Veteran Health
Senate and House VA leads are working together to tackle veterans mental health care, vaccinations and more.
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VHA Hits COVID-19 Milestone: 2 Million Veterans Vaccinated
The Veterans Health Administration has vaccinated 2 million veterans with at least the first dose of the COVID-19 vaccine and is working with veterans of color to bridge vaccination disparities as the agency pushes forward with its COVID-19 response.
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