Strategies for Effective Data Modernization
Data is the lifeblood of critical decisions and streamlines operations across the government, but many agencies struggle with inconsistent standards and formats that can impede effectively sharing information. Leaders discuss the challenges as they work to strengthen data infrastructure and governance to enable data-driven decisions and analysis.
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Justin Marsico CDO, Bureau of Fiscal Service -
Gabrielle Rivera Senior Director for Federal Financial Agencies and Regulatory Commissions, Maximus
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VA Aims to Build a More Connected Digital Experience for Veterans
Officials outlined progress on EHR modernization, VA.gov updates and digital identity verification to improve veterans’ access to benefits.
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Federal Agencies Turn to AI to Improve Call Center Efficiency
Leaders from GAO, Army and CDW discuss how AI is modernizing federal call centers, improving efficiency and enhancing customer service.
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GAO's Take on AI Costs, Cyber Risks in Federal Tech Strategies
Rising costs require government agencies to navigate how to consider AI use, evolving policies and the workforce in the loop.
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VBA Seeks Faster Claims With Day-One Access to Military Records
A partnership with the War Department gives the agency earlier access to records and reduces administrative delays around claims.
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