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GovCast Season 4 Episode 17 18m listen

Procuring the Future of IT at IRS

Amid shifts in demands and increased digitalization, the IRS’ procurement chief is overhauling the agency’s acquisition culture.

Chief Procurement Officer Shanna Webbers is taking IRS’ “One Team, One IRS” motto to heart — leading a team of contracting professionals to introduce innovative solutions like robotic process automation and AI to streamline workflows. Webbers discusses the importance not just modern tools, but also an inspired workforce has in bringing the agency to the next generation of tech.

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