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Treating Data as a Utility to Streamline Veteran Services

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Treating Data as a Utility to Streamline Veteran Services

Lisa Rosenmerkel, CDO, VA

Department of Veterans Affairs Chief Data Officer Lisa Rosenmerkel discussed the vision of treating data as a core utility similar to water or electricity to make government services more reliable. She emphasized maximizing the value of existing data, particularly by streamlining claims processing and improving the transition experience for service members entering the VA system.

She also highlighted the importance of leveraging already-collected data to reduce administrative burden on veterans and described how she connects teams and data initiatives across the organization.

Treating Data as a Utility to Streamline Veteran Services
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