Digital Services
Agencies are modernizing and developing digital services to transform how they interact with citizens. With design and technology, government digital services include secure online platforms, automation and data integration to improve service efficiency, accessibility and responsiveness to public needs.
-
VBA Seeks Faster Claims With Day-One Access to Military Records
A partnership with the War Department gives the agency earlier access to records and reduces administrative delays around claims.
2m read -
When Tackling AI Risk, Feds Say It’s All About Data, Governance
Government AI leaders discussed how data governance, trust and risk management are shaping adoption of agentic AI across agencies.
3m read -
Treating Data as a Utility to Streamline Veteran Services
The agency views its approach to data strategy as a utility to improve veteran services across the enterprise.
4m watch -
PHP Warning Highlights Battle Between AI Speed, Cyber Hygiene
CISA warned organizations to patch a pair of hypertext vulnerabilities that would allow intruders remote server access.
3m read -
VA Modernizes Cemetery Visits With Digital Maps, QR Codes
New kiosk software is making it easier for cemetery visitors to search for gravesites, navigate cemetery grounds and learn about veterans.
4m read -
Marine Corps Eyes Expanded OTAs Amid Acquisition Reform
Marine Corps acquisition reforms are driving increased use of OTAs to accelerate technology development and expand industry partnerships.
3m read -
CBP’s Approach to Better Government Services
CBP leaders explore how human-centered design, grassroots innovation and technology are transforming government service delivery.
51m watch Partner Content -
America.gov Brings Generative AI to Federal Citizen Services
The site uses generative AI to help users find information and access services such as Medicare enrollment and passport applications.
2m read -
Treasury Expands Do Not Pay System to Prevent Improper Payments
Treasury expects 70% to 80% of government programs to fully use Do Not Pay as it expands tools to prevent improper payments.
3m read -
IC Agencies ‘Operate in the Gray’ to Accelerate Acquisition
Intelligence agencies are increasingly moving from traditional contracting models to a more outcome-based mindset.
5m read -
- Artificial Intelligence
- Customer Experience
- Digital Services
- Electronic Health Records
- GovFocus
- Health care
- Health IT
How Tech Advancements Support Military, Veteran Healthcare
The Department of Veterans Affairs and the Department of War are deploying a variety of technology-supported services to help warfighter and veterans behavioral health.
30m watch Partner Content -
FTC CIO Mark Gray Departs After 6 Years
Gray's exit follows recent departure announcements from the federal CIO and the CIOs at the Transportation and Interior departments.
2m read
