DISA’s Hosting and Compute Center (HaCC) is addressing challenges to various cloud capabilities across the Defense Department. Part of this means enhancing the overall customer experience of acquisition and breaking down silos across teams. HaCC Customer Experience Lead Kayne Kreitzer talks everything CX, including the tools that are helping the community navigate the challenging environment of cloud computing and acquisition such as the Account Tracking and Automation Tool (ATAT) and the DISA Acquisition Package Preparation System (DAPPS).
GovCast
9m listen
Live from AFCEA West: Digital Tools are Modernizing CX for DISA, DOD Cloud
Share
The agency is creating new workforce efficiencies for DOD’s new cloud computing era.
-
Kayne Kreitzer Customer Experience Lead DISA Hosting and Compute Center (HaCC)
Related Content
-
Pentagon Targets 'License Sprawl' With $9.69B Microsoft Contract
The contract replaces fragmented service‑level contracts with one unified licensing framework, providing a common digital foundation.
4m read -
AI Prototype Aims to Close Feedback Gaps Driving Marine Corps Attrition
PULSE Check gives commanders near-real-time insight into unit stressors, helping leaders address retention issues before Marines leave.
19m watch -
Meeting the War Department’s Edge Computing Challenge
Matt Barry discusses how HP Federal is supporting mission-critical environments with secure, resilient and interoperable edge technologies.
7m watch -
Inside the Navy’s Push for Trustworthy AI at the Tactical Edge
From new tools to new education pipelines, the service is building a disciplined framework for AI in operations.
12m watch
