A Look at DHS’ Plans to Boost CX, IT Workforce
The agency’s focus on improving the customer experience is leading to new hiring initiatives and AI development.
The Department of Homeland Security is developing a new workforce plan to bring in technical talent through initiatives like a new IT Academy.
Executive Director of IT Operations Chris Granger discusses how these efforts and more are part of a broader plan at DHS to improve its services make them more equitable and accessible.
Granger dives into the agency’s strategic plan for the next four years and how technologies like artificial intelligence will support initiatives to improve the supply chain and even support missions to locate and rescue victims of online child sexual exploitation.
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Chris Granger Executive Director of IT Operations DHS
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Federal Leaders Revamp Tech Workforce, Policy
Despite the rise in interest of emerging technology, federal leaders see data, policy and the workforce as a best vehicle for change.
4m read -
Labor CAIO Outlines Responsible and Ethical AI Priorities, Use Cases
Department of Labor Chief AI Officer Mangala Kuppa outlined how her role is shaping the agency’s artificial intelligence strategy.
20m watch -
Storytelling Miniseries: Mastering Mindful Communication with Elizabeth Barry
Join us as Elizabeth shares her unique approach to communication, offering tips and strategies for personal growth and leadership through storytelling.
17m listen -
VA Rolls Out Ride-Share Program With Uber
Veterans Health Administration Chief of Innovation Indra Sandal and Veterans Transportation Program Director Benjamin Williams discuss the program’s journey from pilot to live program.
26m listen
