A Look at DHS’ Plans to Boost CX, IT Workforce
The agency’s focus on improving the customer experience is leading to new hiring initiatives and AI development.
The Department of Homeland Security is developing a new workforce plan to bring in technical talent through initiatives like a new IT Academy.
Executive Director of IT Operations Chris Granger discusses how these efforts and more are part of a broader plan at DHS to improve its services make them more equitable and accessible.
Granger dives into the agency’s strategic plan for the next four years and how technologies like artificial intelligence will support initiatives to improve the supply chain and even support missions to locate and rescue victims of online child sexual exploitation.
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Chris Granger Executive Director of IT Operations DHS
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Human-AI Collaboration is Key to Secure Government Systems
Former CIA security chief emphasizes training and international standards for effective AI implementation.
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AI Growing in Focus Amid HHS Restructure
Department of Health and Human Services officials see promise in artificial intelligence amid efficiency goals.
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How Integrated Analytics Can Break Federal Data Silos
The Coleridge Initiative is leading the charge to modernize government data management, breaking down bureaucratic barriers by providing secure data access, advanced analytics and cross-agency collaboration tools.
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Rep. Gerry Connolly Leaves Lasting Mark on Federal Tech
Connolly's leadership in Congress significantly advanced government IT, emphasizing accountability, efficiency and a robust cybersecurity posture.
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