A Look at DHS’ Plans to Boost CX, IT Workforce
The agency’s focus on improving the customer experience is leading to new hiring initiatives and AI development.
The Department of Homeland Security is developing a new workforce plan to bring in technical talent through initiatives like a new IT Academy.
Executive Director of IT Operations Chris Granger discusses how these efforts and more are part of a broader plan at DHS to improve its services make them more equitable and accessible.
Granger dives into the agency’s strategic plan for the next four years and how technologies like artificial intelligence will support initiatives to improve the supply chain and even support missions to locate and rescue victims of online child sexual exploitation.
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Chris Granger Executive Director of IT Operations DHS
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Biden Signs New Tech Executive Orders Before Departing Office
Joe Biden signed two new executive orders this week promoting future cyber and AI priorities before Donald Trump takes office Monday.
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OPM Navigates AI Governance Through People
OPM's Taka Ariga explores AI's role in an efficient federal workforce and operations, focusing on trust, data integrity and storytelling.
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Trump Nominees Enter Senate Confirmation Hearings This Week
Donald Trump’s cabinet picks will begin Senate hearings this week. This includes VA's Doug Collins and others shaping future IT priorities.
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HHS CIO Eyes Special Cyber Measures to Secure Data
Data security and customer experience are top priorities for Jennifer Wendel, the newly confirmed permanent CIO at the Department of Health and Human Services (HHS).
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