Building in Equity for Improved Customer Experience

Strong data management practices can help federal agencies address inequities in the services they provide to the general public. The White House’s 2021 Executive Order No. 13985 instructs agencies to advance racial equity and support for underserved communities, so tune in to this GovFocus panel to hear how federal IT leaders are exploring new data strategies, policies and procedures to improve customer experience for all.

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Barbara Morton Deputy Chief, Veterans Experience Office, VA
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Teresa Weipert General Manager, Federal, Maximus
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AI Foundations Driving Government Efficiency
Federal agencies are modernizing systems, managing risk and building trust to scale responsible AI and drive government efficiency.
40m watch -
DOD Can No Longer Assume Superiority in Digital Warfare, Officials Warn
The DOD must make concerted efforts to address cyber vulnerabilities to maintain the tactical edge, military leaders said at HammerCon 2025.
4m read -
DHA CDAO Spearheads Master Data Catalog to Boost Transparency
Jesus Caban plans to boost DHA's data maturity through a new master data catalog, governance frameworks and inventory of tech tools.
5m read -
IRS Makes Direct File Code Public as Lawmakers Debate Program’s Fate
The agency sees the Direct File source code as beneficial to government digital services despite what happens with it in proposed budgets.
5m read -
A Look at Federal Zero Trust Transformation
Recent developments from CISA and DOD show how government is advancing zero trust quickly.
20m read -
Modernization Strategies to Enable Energy Innovation
Lawrence Berkeley National Lab and Maximus experts explore the modernization strategies driving digital transformation and operational resilience within the energy sector.
33m watch -
FEHRM CTO Targets Two-Year Cloud Migration for Federal EHR
Lance Scott touts new EHR tech advancements, including cloud migration, expanded data exchange and AI integration to improve care delivery.
4m read -
New Army Acquisition Plan Cites Autonomy, Predictive Analytics
Officials outline how the Army Transformation Initiative signals a broader shift toward efficiency with tech and acquisition reform.
4m read -
DOE National Labs Launch New AI Tools for Operational Efficiency
The Energy Department's National Laboratories are using AI to increase operational efficiency and drive research efforts forward.
3m read -
Software Factories Accelerate Federal Modernization Outcomes
IT leaders from Nutanix and SAIC explain how software factories streamline tech development, modernize legacy systems and accelerate adoption of emerging technologies like AI.
34m watch -
AI Revolutionizes Defense Decision-Making
AI enhances access to vital information for defense leaders, empowering faster, more informed decision-making on and off the battlefield.
29m watch -
Human-AI Collaboration is Key to Secure Government Systems
Former CIA security chief emphasizes training and international standards for effective AI implementation.
23m watch