How to Leverage Digitalization to Improve the User Experience

Digitalization is rising as a promising avenue to accelerate business processes, automate data intake, improve analysis and overall help end users streamline their work. IRS Enterprise Digitalization & Case Management Senior Advisor Mitch Winans and NetDocuments Vice President of Product Jill Schornack share how digitalization efforts they’re taking are making a difference for their customer communities.

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Mitch Winans Senior Advisor, Enterprise Digitalization, IRS
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Jill Schornack Vice President of Product, NetDocuments
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DHA CDAO Spearheads Master Data Catalog to Boost Transparency
Jesus Caban plans to boost DHA's data maturity through a new master data catalog, governance frameworks and inventory of tech tools.
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IRS Makes Direct File Code Public as Lawmakers Debate Program’s Fate
The agency sees the Direct File source code as beneficial to government digital services despite what happens with it in proposed budgets.
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A Look at Federal Zero Trust Transformation
Recent developments from CISA and DOD show how government is advancing zero trust quickly.
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Modernization Strategies to Enable Energy Innovation
Lawrence Berkeley National Lab and Maximus experts explore the modernization strategies driving digital transformation and operational resilience within the energy sector.
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New Army Acquisition Plan Cites Autonomy, Predictive Analytics
Officials outline how the Army Transformation Initiative signals a broader shift toward efficiency with tech and acquisition reform.
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DOE National Labs Launch New AI Tools for Operational Efficiency
The Energy Department's National Laboratories are using AI to increase operational efficiency and drive research efforts forward.
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Software Factories Accelerate Federal Modernization Outcomes
IT leaders from Nutanix and SAIC explain how software factories streamline tech development, modernize legacy systems and accelerate adoption of emerging technologies like AI.
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AI Revolutionizes Defense Decision-Making
AI enhances access to vital information for defense leaders, empowering faster, more informed decision-making on and off the battlefield.
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Human-AI Collaboration is Key to Secure Government Systems
Former CIA security chief emphasizes training and international standards for effective AI implementation.
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Air Force, Coast Guard Talk Data Security Efforts for AI Development
The services' AI initiatives include efforts like creating clean training data, countering data poisoning and bridging siloed teams.
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Powering Defense with Transparent AI
AI and data innovation are transforming the Defense Department’s operations through cutting-edge initiatives.
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How Integrated Analytics Can Break Federal Data Silos
The Coleridge Initiative is leading the charge to modernize government data management, breaking down bureaucratic barriers by providing secure data access, advanced analytics and cross-agency collaboration tools.
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