DISA’s Hosting and Compute Center (HaCC) is addressing challenges to various cloud capabilities across the Defense Department. Part of this means enhancing the overall customer experience of acquisition and breaking down silos across teams. HaCC Customer Experience Lead Kayne Kreitzer talks everything CX, including the tools that are helping the community navigate the challenging environment of cloud computing and acquisition such as the Account Tracking and Automation Tool (ATAT) and the DISA Acquisition Package Preparation System (DAPPS).
GovCast
9m listen
Live from AFCEA West: Digital Tools are Modernizing CX for DISA, DOD Cloud
The agency is creating new workforce efficiencies for DOD’s new cloud computing era.
-
Kayne Kreitzer Customer Experience Lead DISA Hosting and Compute Center (HaCC)
Related Content
-
Labor CAIO Outlines Responsible and Ethical AI Priorities, Use Cases
Department of Labor Chief AI Officer Mangala Kuppa outlined how her role is shaping the agency’s artificial intelligence strategy.
20m watch -
Storytelling Miniseries: Mastering Mindful Communication with Elizabeth Barry
Join us as Elizabeth shares her unique approach to communication, offering tips and strategies for personal growth and leadership through storytelling.
17m listen -
VA Rolls Out Ride-Share Program With Uber
Veterans Health Administration Chief of Innovation Indra Sandal and Veterans Transportation Program Director Benjamin Williams discuss the program’s journey from pilot to live program.
26m listen -
Census Bureau Embraces Modernization, Data Innovation
Census Deputy Director and Chief Operating Officer Ron Jarmin outlines how the bureau is expanding its data collection, using AI to make Census staff more efficient and spearheading modernization efforts to better meet 21st century data needs.
23m listen