VA

• Digital Services

Leaders from the Department of Veterans Affairs are looking to improve digital services for veterans and personnel with a human-centered approach to modernization and by leveraging industry and cross-agency partnerships to achieve optimization.

Federal IT leaders are modernizing their IT infrastructure with multi-cloud environments, “as-a-service” approaches and other ways of iteratively updating systems to deliver more seamless and improved delivery for the customer experience.

The U.S. Air Force and Department of Veterans Affairs have a lot in common when it comes to DevSecOps practices — including how vital knowledge sharing has been to successful adoption across the agencies.

Successful long-term cloud-computing strategies necessitate process reforms and internal training, according to federal agency officials.

The agency’s ongoing investment in digital services, cloud computing and overall IT modernization has allowed VA to distribute the COVID-19 vaccine with exceptional speed.

The Veterans Benefits Administration overcomes pandemic challenges with advances in GI Bill benefits, mail processing and artificial intelligence.

To successfully execute a DevSecOps strategy, put the customer first. Leaders at the Department of Homeland Security, Air Force and the Department of Veterans Affairs agree.

The Department of Veterans Affairs' vaccination roll out is well underway, and Secretary Denis McDonough said the recent passage of the American Rescue Plan will only accelerate the process while providing additional emergency aid to retired service members.

The pressures of the COVID-19 pandemic to accelerate medical research has encouraged data sharing and consolidation of practices across federal agencies to lay the groundwork for increasingly sophisticated applications of AI toward diagnostic and health care.

Clare Martorana has been appointed the next federal CIO and administrator of the Office of Electronic Government at the Office of Management and Budget, according to a White House announcement.

The Department of Veterans Affairs is leveraging its increasingly sophisticated data analytics capacities to prevent suicide among veterans and provide them the critical support and counseling they need during times of crisis.

The Department of Veterans Affairs continued expanding the availability of its mental health services during the COVID-19 pandemic and will likely build upon this foundation in the coming year.