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Enhancing Federal Digital CX

Agencies are increasingly using digital tools and processes to improve the ways that people interact with the government.

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Featuring
  • John Boerstler Chief Veterans Experience Officer, VA
  • Mathias Rechtzigel Digital Service Expert, CMS
  • Angy Peterson Vice President, Granicus Experience Group
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CDC Decreases Burden of Data Sharing, Enacts Culture Change With New Strategy

The agency’s ‘Moving Forward’ strategy is reshaping IT and improving the way data is shared across the public health ecosystem.

HealthCast Season 4 Episode 16 45m listen
Latest Podcasts View All Podcasts
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Deep Dive The Future of Implementing Zero Trust

The Future of Implementing Zero Trust

Cybersecurity threats are ongoing against government assets and networks, while recent threats have highlighted the challenges of ensuring effective cyber defenses. Enacting zero-trust architectures is a goal of agencies across government to ensure better cybersecurity. Download Now
Staff Picks
  • GovCast: The Road To Creating a Better Digital Government

    The Road To Creating a Better Digital Government

    Federal leader Jennifer Pahlka outlines ways government can align technology demands to better serve the public digitally.

    38m listen
    Listen
  • The Outlook for Federal AI Development in 2024

    Agencies will see more benefits as well as challenges with the adoption of AI into 2024 and beyond.

    10m read
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