JHalling

The IRS procurement chief is focusing on skilling and culture change for successful RPA adoption.

• Artificial Intelligence

The agency’s 2021 iEX conference showcased new developments in custom prosthetics care, hearing recovery.

Automation programs are improving business processes and workforce productivity.

• Workforce

FBI and DOD say government needs to rethink cyber strategies to keep up with cyber attacks.

• Digitization

As-a-service' models are enabling a digital-first modernization strategy.

• Data

Cyber experts at FDA unpack how it is shaping guidance for threat modeling to secure medical devices and health data.

• Cybersecurity
• Zero Trust

Defense leaders outline modernization plans to provide the military with more secure and effective networks.

• Data
• Electronic Health Records

FDA, ONC and VA leaders address how they’re improving data flows to bolster IT infrastructures.

The agency has started paying out the pledged benefits to veterans exposed to chemical agents during the Gulf War in addition to compensation for those who served in Vietnam.

• Artificial Intelligence
• Data

The agency adopted a new artificial intelligence policy focused on building out existing capacities while fostering veteran trust.

• Customer Experience

Leaders at GSA, IRS and VA discuss new digital services that help customers navigate government services.

• Customer Experience
• Data

Agencies are working with their users to determine which technologies will improve the digital experience.