Jules Patel
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Digital Services Improve CMS Call Center Operations
The agency is embracing a new customer experience strategy amid increased customer communications.
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Security Strategies For Critical Infrastructure, Connected Devices
Federal cybersecurity leaders are seeking to protect critical assets through supply chain security and new standards.
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Zero Trust Strategies to Secure Federal Systems
Tech modernization and the demands of the COVID-19 pandemic have pushed major agencies to embrace IT security that protects against newfound vulnerabilities.
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Inglis: Cyber Director Will 'Complement' Other Cyber Leaders
The White House's cyber chief outlined some of his priorities as he works to stand up and define how the new office will collaborate on a cybersecurity strategy.
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Military Services Are Transforming Cloud Operations
The Army and Navy are integrating new cloud strategies to drive technology adoption and utility.
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How NASA, State Department Are Securing the Cloud
Cybersecurity is a challenge in hybrid cloud environments with disparate missions.
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Cloud Provides Foundation for Continuous Modernization at CMS
The agency is creating a culture around cloud technologies.
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VA Streamlines Product Approach to Improve Innovation
Moving from traditional silos to streamlined operations has boosted agility and scale, and now the agency is eyeing more future-focused development.
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FDA Getting Ahead of Supply Chain Threats With New Program
A permanent supply chain program will help the agency prevent shortages of medical devices.
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New NIH-Wide Strategic Plan Emphasizes Data, Diversity
The plan looks to leverage data science and improve health for gender and ethnic minorities.
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Government Embarks on New Collaborative Approach to Cyber Threats
The newly announced joint cyber effort is the latest in a series of new initiatives aimed at securing agencies, with CISA leading that way.
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Zero Trust Will Bolster Security Architecture at HHS OIG
The agency's CIO discusses how monitoring will be key to its future security strategy.
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