Jordan Walker

• Artificial Intelligence
• Data
• Digital Services
• Workforce

Critics worry AI will exacerbate disparities, but some federal AI officials believe the technology can identify biases and promote equity and fairness.

• Cybersecurity

Hunt Forward Operations are allowing CYBERCOM to better operate and secure DOD’s information networks.

• Cybersecurity
• Zero Trust

Many federal agencies are tackling identity, credential and access management solutions to help them in their new zero trust approach to security.

• Health care

HHS, CMS and VA have spoken out about recent Supreme Court rulings concerning Roe v. Wade.

• Customer Experience
• Digital Services

The agency is expanding its digital services and community partnerships to streamline the taxpayer experience.

• Customer Experience
• Data
• Digital Services

Data leaders from GAO and VA discuss how they’re collecting user feedback to improve CX.

• Customer Experience

Focus on addressing prior lapses in services and care access have led to increasing veteran satisfaction.

• Cybersecurity
• Supply Chain

CISA is working on steps to help federal agencies address potential supply chain vulnerabilities.

• Electronic Health Records

The agency will review the Cerner platform to ensure readiness and reliability.

• Artificial Intelligence

The National AI Research Resource task force is developing a roadmap to expand cyber infrastructure for AI R&D.

• Cybersecurity
• Data
• Zero Trust

VA’s CDO Kshemendra Paul said cybersecurity and zero trust require effective data management.

• Artificial Intelligence
• Customer Experience
• Data

AI capabilities and data are providing DOD and USPTO with a clearer vision of what the customer needs in order to provide the best solutions.