Artificial Intelligence
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The Digital Tool Measuring VA PACT Act Feedback, Trust
The customer experience tracker uses listening tools to give agency leadership a window into the veteran experience.
6m read -
Inside FDA's New IT Acquisition Strategy
The agency wants to create shared solutions for the enterprise and centralize the IT infrastructure as part of a 10-year plan.
5m read -
Air Force Taps New Deputy Chief Data and AI Officer
Col. Bryan Sparkman previously served in the application division at the Joint Staff and will work on the service's 2025 goal to be AI ready.
2m read -
Agencies Grapple With Multi-Channel Comms for CX
IRS and Labor officials say that providing multiple communication channels come with backend integration work.
3m read -
GSA Hackathon Winners Produce AI Search Engine, Interface
Hackathon participants worked on how to use AI to improve customer experience and responsiveness on government websites.
3m read -
What You Should Know About AI in Federal Government
In this new miniseries, learn more about artificial intelligence and the role of CAIOs in the federal government.
11m listen -
How Harris, Walz Have Supported IT Modernization, AI Policy
The presidential hopefuls have supported prior policies around cloud modernization and technology development.
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Feds Weigh Generative AI Use in Cybersecurity, Data Analysis
Federal officials say generative artificial intelligence could improve security, data analysis and human decision-making.Â
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Cybercom Task Force is Working to Mitigate Future AI Threats
The new effort housed in the Cyber National Mission Force will explore how AI can complement cybersecurity.
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Lisa Einstein Named CISA's First Chief AI Officer
CISA’s Senior Advisor for AI moves to the role as the agency continues to advocate for responsible artificial intelligence adoption.
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How Satellite Technology Can be a Force Multiplier for the Marines
Satellite communications is a “force multiplier” for the Marine Corps as it pursues its CJADC2 strategy in remote areas.
5m read -
HHS Aligns AI, Tech Strategy Under its Policy Agency
ONC will have a new name and oversee more c-suites to better shape the future of health care technology policy.
3m read