Digital Services
Agencies are modernizing and developing digital services to transform how they interact with citizens. With design and technology, government digital services include secure online platforms, automation and data integration to improve service efficiency, accessibility and responsiveness to public needs.
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These Were the IT-Driven Improvements at HHS in 2019
The Department of Health and Human Services reported significant strides it made in digital services, data initiatives and IT modernization in health care in its 2019 annual report published last week.
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USDS Experts: Design With, Not For, Users
The government needs to provide products and digital services that allow users to easily accomplish what they need to do, according to experts from the U.S. Digital Services discussing tech development challenges and ways to mitigate issues before they arise using human-centered design.
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