Digital Services
Agencies are modernizing and developing digital services to transform how they interact with citizens. With design and technology, government digital services include secure online platforms, automation and data integration to improve service efficiency, accessibility and responsiveness to public needs.
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How Federal Modernization Fund is Tackling Tomorrow’s Tech Challenges
A new prioritization model for the Technology Modernization Fund ensures government has flexibility to modernize quickly.
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Agencies Target Mental Health Issues in Older Adults
SAMHSA and other agencies are introducing communications and tech campaigns to support the mental health challenges of older people.
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Here are the Health Apps VA Pushed During COVID-19
The agency invested resources into new applications providing access to critical services and information during the pandemic.
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VA Focus on Human-Centered Design, Partnerships Boosts Digital Services
Leaders from the Department of Veterans Affairs are looking to improve digital services for veterans and personnel with a human-centered approach to modernization and by leveraging industry and cross-agency partnerships to achieve optimization.
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Inside NOAA’s Plan to Digitize Acquisitions and Grants Records by 2022
NOAA is pushing ahead in digitization efforts to meet OMB M-19-21 electronic records requirements.
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How CDC's Chatbot Can Help You Self-Check for COVID-19
The cloud-based bot is scalable and uses AI capabilities to aid concerned users in the midst of the pandemic.
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HHS Modernizes Website Homepage, Highlights Pandemic Efforts
The agency is putting public health announcements, guidelines and facts on COVID-19 front and center.
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Digital Leaders Offer Tips to Ease Mass Migration to Telework
Organizations are transitioning to remote work in response to the COVID-19 pandemic.
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Federal CIO Stresses Skilling, Diversifying Workforce for Future of Fed IT
Agencies need a robust, ready workforce to take on top IT challenges and goals of the new decade.
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DIB's Recommendations for Digitization Can Help Tackle Diseases Like Coronavirus
The world's largest pathological tissue repository can provide researchers valuable data to combat infectious diseases.
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VA Website Redesign Essential for Improved Customer Experience
The agency sees iterative design and user testing as vital for improving VA services and incorporating new technology.
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How Blockchain Can Spark Efficiencies, Innovation in Small Businesses
Experts tell Congress how the technology can drive costs down, while boosting security and operations.
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