DISA’s Hosting and Compute Center (HaCC) is addressing challenges to various cloud capabilities across the Defense Department. Part of this means enhancing the overall customer experience of acquisition and breaking down silos across teams. HaCC Customer Experience Lead Kayne Kreitzer talks everything CX, including the tools that are helping the community navigate the challenging environment of cloud computing and acquisition such as the Account Tracking and Automation Tool (ATAT) and the DISA Acquisition Package Preparation System (DAPPS).
GovCast
9m listen
Live from AFCEA West: Digital Tools are Modernizing CX for DISA, DOD Cloud
Share
The agency is creating new workforce efficiencies for DOD’s new cloud computing era.
-
Kayne Kreitzer Customer Experience Lead DISA Hosting and Compute Center (HaCC)
Related Content
-
CBP’s Approach to Better Government Services
CBP leaders explore how human-centered design, grassroots innovation and technology are transforming government service delivery.
51m watch Partner Content -
VA Employees Save 6 Hours a Week With AI Tools
VA AI chief Kimberly McManus said AI tools are helping improve veteran care, reduce opioid overdose mortality and save time for employees.
4m watch -
FEHRM CTO: TEFCA Could Take Federal Health Data Exchange to ‘Next Evolution’
FEHRM CTO Lance Scott discusses efforts to modernize and improve interoperability of electronic health records across the federal government.
7m watch -
New CDM Security Service Aims to Cut Cyber Response Times
CISA’s SIEM-as-a-Service platform gives federal agencies automated tools to improve threat hunting, logging and incident response.
3m read
