AI
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Agencies Grapple With Multi-Channel Comms for CX
IRS and Labor officials say that providing multiple communication channels come with backend integration work.
3m read -
GSA Hackathon Winners Produce AI Search Engine, Interface
Hackathon participants worked on how to use AI to improve customer experience and responsiveness on government websites.
3m read -
What You Should Know About AI in Federal Government
In this new miniseries, learn more about artificial intelligence and the role of CAIOs in the federal government.
11m listen -
How Harris, Walz Have Supported IT Modernization, AI Policy
The presidential hopefuls have supported prior policies around cloud modernization and technology development.
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Feds Weigh Generative AI Use in Cybersecurity, Data Analysis
Federal officials say generative artificial intelligence could improve security, data analysis and human decision-making.
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IRS Hits New Milestone Amid Federal CX Priorities
Federal agencies discuss customer experience initiatives impacting tech developments around taxes, health care and immigration.
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White House Explores AI's Role in Chip Manufacturing
Officials see opportunity for greater investment in AI research and development for improving semiconductor manufacturing.
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Good Data, Trust Critical to AI in Public Health
New approaches to data and emerging technology have benefits in public health, but leaders must build trust in communities first.
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New NIST Cybersecurity Framework Harmonizes Guidelines Across Sectors
Director at NIST’s Cybersecurity Center of Excellence discusses how new tech developments are requiring evolving approaches in security.
25m listen -
AI Aids USAJobs' Move to the Cloud
Agencies grapple with AI development and developing use cases that improve workforce and mission priorities.
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Federal Women Leaders Reflect on AI Guidelines, Inclusivity
Inclusivity, collaboration and standards will help increase diversity in AI, federal women tech leaders say.
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White House Science Advisors Tout Advances in AI Research
Six months after the AI executive order, National Science Foundation and the White House released key AI research and development updates.
3m read
