AI
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CBP's Digital Identity Plan Hones in on Advanced Biometrics Tech
The agency is testing biometrics and AI technology to speed up traveler experiences and processing times at points of entry.
3m read -
NSF Funds 5 Centers to Expand Biotechnology Research
The agency sees biotechnology as one of five emerging industries for its applications in health and the environment.
4m read -
NSF CAIO Eyes Skilled AI Workforce, Data Analytics Partnership
Dorothy Aronson outlines her new role and combining AI and data under one umbrella.
19m watch -
Agencies Grapple With Multi-Channel Comms for CX
IRS and Labor officials say that providing multiple communication channels come with backend integration work.
3m read -
GSA Hackathon Winners Produce AI Search Engine, Interface
Hackathon participants worked on how to use AI to improve customer experience and responsiveness on government websites.
3m read -
What You Should Know About AI in Federal Government
In this new miniseries, learn more about artificial intelligence and the role of CAIOs in the federal government.
11m listen -
How Harris, Walz Have Supported IT Modernization, AI Policy
The presidential hopefuls have supported prior policies around cloud modernization and technology development.
3m read -
Feds Weigh Generative AI Use in Cybersecurity, Data Analysis
Federal officials say generative artificial intelligence could improve security, data analysis and human decision-making.
2m read -
IRS Hits New Milestone Amid Federal CX Priorities
Federal agencies discuss customer experience initiatives impacting tech developments around taxes, health care and immigration.
2m read -
White House Explores AI's Role in Chip Manufacturing
Officials see opportunity for greater investment in AI research and development for improving semiconductor manufacturing.
3m read -
Good Data, Trust Critical to AI in Public Health
New approaches to data and emerging technology have benefits in public health, but leaders must build trust in communities first.
5m read -
New NIST Cybersecurity Framework Harmonizes Guidelines Across Sectors
Director at NIST’s Cybersecurity Center of Excellence discusses how new tech developments are requiring evolving approaches in security.
25m listen
