Centers for Medicare and Medicaid Services
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CMS Digital Transformation Relies on Agility
The agency’s digital strategy chief provides a look at how the organization is piloting new concepts to bring about change quickly.
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Making Sense of AI Solutions for Health Care
As agencies integrate more artificial intelligence into their operations, managing directives, policies and best practices into the process become critical.
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Digital Services Are Helping CMS Meet CX Goals
President Biden’s 2021 executive order pushes agencies to improve customer experience.
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CMS Prepares for ‘Unwinding’ of Medicaid Continuous Enrollment Provision
As the public health emergency ends, CMS emphasizes key technologies for post-pandemic operations.
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Tech Modernization Requires Equal Attention to Process, People
Federal technology teams need to balance people, process and tech within the mission.
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CMS Employs Cloud to Help with Major Data Sharing and Cataloging Initiative
The Centers for Medicare and Medicaid Services is utilizing cloud to eliminate silos and significantly improve data sharing and cataloging across the agency.
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New Tools Put CMS, EPA on Fast Track to Going Paperless
The CMS and EPA roll out new tools to help transition from paper to electronic records in the wake of the looming M-19-21 deadline.
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CMS Sees Funding Boosts for CX in Open Enrollment Campaigns
The agency made several enhancements to its websites and communication strategies to help consumers access marketplace coverage.
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CMS, VA Talk EHR Interoperability Initiatives
Health care agencies are implementing new technologies for enhanced data exchange.7m read -
How CMS's eMedicare Data Store is Improving the Customer Experience
The data store is driving personalized and omni-channel experiences for Medicare beneficiaries.
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How Federal Agencies Get the Most Out of Cloud Solutions
Federal agencies are employing automation, artificial intelligence (AI), and centralized information-sharing strategies to optimize and secure migration to the cloud.
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Data Powers CMS's Mission Amid COVID-19 Pandemic
The U.S. public has leaned into the Centers for Medicare and Medicaid Services heavily for health care support this past year amid the COVID-19 pandemic, and in turn CMS has leaned into data to provide better aid back to the people it serves.
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