CMS

The Centers for Medicare and Medicaid is looking to develop an omni-channel customer experience through its eMedicare initiative, and it’s using Agile processes and developing a data strategy to get there.

Congress is looking to improve the country’s mental health infrastructure, response protocol and resources as mental illness challenges continue to rise.

• Health care

The nearly quarter increase in funding would largely go toward strengthening public health preparedness.

• Digital Services
• Health care

SAMHSA and other agencies are introducing communications and tech campaigns to support the mental health challenges of older people.

• GovCast
• Cybersecurity

The agency's CISO discusses how the agency's 'Batcave' modeled after Platform One will transform security approaches to software development.

Predictive analytics with machine learning capabilities can get ahead of the curb in fraud and waste prevention.

Federal agencies are employing automation, artificial intelligence (AI), and centralized information-sharing strategies to optimize and secure migration to the cloud.

HCD is improving CMS’s tools for cloud cost transparency and operational excellence.

The U.S. public has leaned into the Centers for Medicare and Medicaid Services heavily for health care support this past year amid the COVID-19 pandemic, and in turn CMS has leaned into data to provide better aid back to the people it serves.

Health officials are seeing a need for improved communication channels and rapid testing and reporting at nursing homes and other long-term care facilities in order to control COVID-19 cases in those facilities across the country.

As federal health IT officials are looking toward 2021, their focus is on leveraging data more effectively, furthering cloud adoption, investing in their workforces and partnering with industry teams who can offer packaged rather than point solutions.

The Centers for Medicare and Medicaid Services is getting ready to support millions of people looking to purchase health care coverage next month through Healthcare.gov, the federal health insurance marketplace.