Department of Homeland Security

When federal agencies pivoted to remote work in March 2020 due to the COVID-19 pandemic, they faced an overwhelming number of options for cloud-based collaboration tools.

When U.S. Citizenship and Immigration Services CIO Bill McElhaney assumed his position in March 2018, IT offices within each directorate were very siloed across the agency. Repetitive processes and excess IT spending impeded mission delivery speed and inhibited effectiveness and efficiency.

U.S. Citizenship and Immigration Services "is a data agency," according to its chief data officer, Beth Puchek. With the agency handling thousands of citizenship applications every year and receiving the most Freedom of Information Act (FOIA) requests of any other federal agency, managing data is its strong suit.

One common refrain for securing information and communication technology (ICT) supply chains is to focus on acquisition and supplier visibility. According to top IT leaders at a FCW workshop this week, federal entities seeking to secure their ICT supply chains have a knowledge problem.

Academics are changing the way federal agencies develop technological and IT solutions to resolve agency mission challenges, starting with agency-sponsored centers of excellence.

The Department of Homeland Security appointed Kenneth Bible as its new chief information security officer last week.

• CyberCast
• Cybersecurity

Security innovations can prevent cyber criminals from crossing physical and digital borders.

The Cybersecurity Infrastructure and Security Agency released new TIC 3.0 remote user case guidance to help federal agencies secure their networks in a teleworking environment.

Accommodating the mass shift to telework at the beginning of the COVID-19 pandemic is just one challenge Department of Homeland Security executives faced in 2021.

When the Department of Homeland Security’s Science and Technology Directorate shifted to mass telework in March, job satisfaction jumped 30%.

The COVID-19 pandemic-induced telework prompted federal agencies to build off TIC 3.0 guidance and explore zero trust to maximize network security.

Interoperability and information-sharing are two top priorities for the Department of Homeland Security’s data strategy, according to comments from its Chief Data Officer Carlene Ileto and Immigration and Customs Enforcement Chief Data Officer Kenneth Clark at an ATARC event last week.