Department of Homeland Security

• Artificial Intelligence
• Cloud
• Data

The agency is weighing privacy protections amid advancements in identity processes and generative AI development.

• Artificial Intelligence
• Customer Experience
• Digital Services
• Health care

Federal agencies discuss customer experience initiatives impacting tech developments around taxes, health care and immigration.

• Cloud
• Cybersecurity

The agency processes more than 3 billion DNS queries daily with a cyber program that is fortifying network resiliency across government.

• Cybersecurity

The competition featured real-world scenarios such as the LastPass major attack in 2022 and incorporates emerging technology.

• Artificial Intelligence
• Data

AI can work alongside government by providing better information to humans for them to make real-time decisions.

• Artificial Intelligence
• Digital Services
• Future of Work
• Workforce

Managing concerns over generative AI capabilities requires sharing best practices and use cases for workflows.

• Cybersecurity
• Zero Trust

The strategic approach recalls previous efforts made by the agency and highlights five key areas of focus for agency components.

• Cybersecurity
• Internet of Things
• Supply Chain

The plan strengthens additional authority for DHS to protect against attacks aimed at critical infrastructure like national ports.

• Data
• Health care

Geospatial information systems are helping agencies like NOAA and the State Department make decisions using data visualization tools.

• Cloud

National security leaders see shifting needs for cloud security amid largescale cloud modernization including DOD's JWCC contract.

• GovCast
• Workforce

The agency’s focus on improving the customer experience is leading to new hiring initiatives and AI development.

• GovCast
• Cybersecurity

Michele Thomas discusses her career in government and what’s ahead in cybersecurity innovation for homeland security.