Department of Homeland Security

• Workforce

Several confirmed cases in DC area are prompting federal government to implement emergency working procedures.

TSA and CBP pilot facial-recognition programs with an eye on security and privacy.

• Artificial Intelligence
• Data

Data management and skilling the workforce are part of a multi-pronged approach to AI.

• Future of Work

Four recent departures at the Department of Health and Human Services, Department of Homeland Security and Office of Management and Budget saw top officials at the agencies venturing to private industry.

• Data

The U.S. Customs and Border Protection is partnering with the National Institute of Standards and Technology to improve the agency's algorithms in its facial recognition technology for identifying people coming into the U.S., agency officials said during a House hearing that evaluated the current state of the technology.

• Cybersecurity
• Zero Trust

Anyone who has spent any time as a government employee or contractor — or even created an account on a government website — is all too familiar with the tortuous password requirements of many federal agencies.

• Cloud

More federal agencies are recognizing the benefits of moving their on-prem systems to the cloud, not the least of which include saving money by closing data centers and enabling easier access to applications and data for remote employees. Leading adopters report even more reasons to migrate to the cloud than they first expected.

• Cybersecurity

As “the nation’s risk advisor,” the Cybersecurity and Infrastructure Security Agency moves into its second full year with an eye on securing election systems before November, alongside its mission areas of protecting critical infrastructure, coordinating emergency response and defending the dot-gov domain from adversaries. 2020 also brings a new leader to the cybersecurity directorate: Assistant Director for Cybersecurity Bryan Ware.

• Cybersecurity

The Cybersecurity and Infrastructure Security Agency (CISA) was the most public-facing agency within the Department of Homeland Security this year, driving home its role as "the nation’s risk advisor" during its first year as an agency. In 2020, CISA looks to amplify that aspect of its mission ahead of the next presidential election with its #Protect2020 and #WaronPineapple campaigns, which the agency aims to promote awareness around election security and disinformation, respectively.

• Customer Experience
• Future of Work
• Workforce

The federal shared service strategy will impact government in areas such as customer service and payroll.

• Cybersecurity

IT modernization is one of the foremost initiatives across the federal government, and cybersecurity is proving to be a key component in that initiative.

• Workforce

In the process of IT modernization, getting rid of tech debt could lead to an improved cybersecurity landscape that would help federal agencies better fulfill their mission needs.