Department of Veterans Affairs

The implementation of broad-reaching health records modernization across the Department of Veterans Affairs is encouraging broader tech modernization to encourage a smoother transition.

• GovCast
• Workforce

Integrating emerging technology to safeguard information at the VA.

The VA is using its ongoing health care modernization to improve care during COVID-19 as well as set the stage for assisting vaccine availability that will help close the pandemic.

As the Department of Veterans Affairs launched full implementation of its new electronic health record over the weekend, the stressors and demands of COVID-19 appear to have helped VA understand critical modernization priorities.

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• Health care

The pandemic has accelerated many approaches for the agency to apply leading edge technologies.

The demands of the COVID-19 pandemic, particularly the abrupt shift to a remote workforce, has fostered the development of cybersecurity best practices at the Department of Veterans Affairs.

For agencies to get the full value out of data and make the best use of emerging technologies like artificial intelligence, one best practice that federal leaders are using is incorporating interdisciplinary players in their strategies.

• HealthCast
• Health care

Digital services leaders quickly pivoted to develop tools that better serve veterans during the pandemic.

If one good thing came of the COVID-19 pandemic, it was the expansion of telehealth and digital health services.

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Technical advances are improving customer experience during the COVID-19 pandemic and beyond.

The Department of Veterans Affairs is continuing to invest in its ‘digital-first’ care model for veterans receiving VA health care amid the pandemic, agency officials said during GovernmentCIO Media & Research’s virtual event Wednesday. 

The Department of Veterans Affairs' preexisting IT transformation initiatives helped the agency more effectively respond to the demands of the COVID-19 pandemic, noted agency leaders at the GovernmentCIO Media & Research House Oversight and VA Digital Modernization event Wednesday.