Department of Veterans Affairs
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AI Drives Federal Efficiency Gains but Magnifies Existing Challenges
AI is accelerating research and predictive analytics, but agencies must modernize systems to fully realize the benefits.
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Federal CIOs Urge Industry to Focus on Tech Outcomes Over Features
Federal CIOs said vendors must prioritize mission outcomes, user needs and operational integration when selling to government.
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The Federal CIO Tracker: Running List
Stay informed on the latest shifts in federal technology leadership as new CIOs are appointed and President Trump's second term takes shape.
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Military Spouse Entrepreneurs Seek Greater Access to Federal Contracts
Advocates on Capitol Hill called for passage of legislation aimed at reducing financing hurdles and boosting small business growth.
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New VA OIG CIO Aims for Mission-Centered Approach to Oversight
The new IT leader to the agency leverages years of experience supporting IT operations in the War Department and other federal agencies.
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VA Names OIG CIO, Taps Nominee for Department-Wide IT Chief
Gary Shatswell brings extensive tech experience from the private sector, and Lance Jenkinson held roles across the War Department.
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First Phase of VA EHR Rollout Successful, Deputy Secretary Says
Deputy VA Secretary Paul Lawrence cited the success of the Michigan EHR rollout as the department readies for more deployments nationwide.
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VA Deputy Secretary on Resuming EHR Rollout
VA resumed rollout of its EHRM program this weekend after a three-year pause, and Paul Lawrence discusses early feedback and lessons learned.
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Federal Agencies Modernize Contact Centers to Improve CX
VA and SSA are pushing digital-first strategies to unify multichannel services and improve customer experience.
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VHA Deploys Agentic AI Operating System to Improve Care Delivery
The new agentic AI system connects teams, automates workflows and accelerates decision-making across VA medical centers.
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VA Prepares April Relaunch of EHR Program
VA will restart its EHR rollout in April, scaling to 13 sites in 2026 as leadership focuses on stability, interoperability and streamlined governance.
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Who’s in Charge of AI at Top Federal Agencies
New AI memos from the Trump administration prompt federal agencies to establish chief AI officers and OMB to launch a new CAIO AI Council.
7m read
