Veterans Health Administration

• Artificial Intelligence
• Customer Experience
• Data
• Digital Services

The customer experience tracker uses listening tools to give agency leadership a window into the veteran experience.

• HealthCast
• Health care

300 participants collaborated in a three-day hackathon to address challenges in delivering patient care and securing health infrastructure.

• Artificial Intelligence
• Health care
• Health IT
• Workforce

Agency officials said AI adoption at the agency can reverberate throughout the health care sector nationally.

• Data
• Health care
• Health IT
• HIMSS
• Open Source

Under Secretary Shereef Elnahal discussed stronger health networks and outcomes through its Veteran Interoperability Pledge effort.

• Video
• Artificial Intelligence
• Electronic Health Records
• Health IT
• HIMSS
• Interview

The agency is spearheading initiatives to expand health care to veterans, including emerging technology and electronic health records.

• Electronic Health Records
• Health care
• Health IT
• Workforce

More veterans benefits since the 2022 PACT Act implementation are pushing EHR and staff modernization to the forefront of priorities.

• Workforce

Leaders from the Army and VA outline how they’re modernizing their IT systems to streamline talent management.

• HealthCast
• Health IT

Ian Komorowski breaks down how the agency identifies and funds new projects in health IT to improve veteran care.

The agency’s ongoing investment in digital services, cloud computing and overall IT modernization has allowed VA to distribute the COVID-19 vaccine with exceptional speed.

The Veterans Health Administration has vaccinated 2 million veterans with at least the first dose of the COVID-19 vaccine and is working with veterans of color to bridge vaccination disparities as the agency pushes forward with its COVID-19 response.