Jordan McDonald
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AI Boosts Customer Experience at Federal Contact Centers
Federal contact center leaders at DOL and VA are exploring AI's potential to drive efficiency and boost customer experience.
3m read -
New Executive Order Revamps Federal Acquisition Regulation
A new executive order streamlines federal acquisition in a bid to speed up government's ability to do business with commercial entities.
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Pentagon Pushes for Faster Acquisitions to Match Industry Speed
A new White House executive order seeks to modernize the defense acquisition system to deliver advanced capabilities at greater scale and speed.
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Contact with the Enemy Drives Tech Innovation, Army Officials Say
U.S. Army leaders are testing technology on the battlefield to drive innovation as the service pursues its 2030 modernization goals.
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White House Releases New Memos on AI Acquisition, Innovation
The White House unveiled new guidance on AI acquisition and innovation since replacing the Biden-era executive order earlier this year.
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DOD's Cyber Academic Engagement Office Centralizes Operations to Drive Efficiency
The office prioritizes centralization and collaboration as part of its 2025 strategy to drive operational efficiencies and improve services.
3m read -
Navy's Plan for Modular Open Systems Streamlines Innovation
MOSA enhances interoperability, accelerates technology adoption and modernizes legacy systems across the armed services.
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Modular Construction Is Key for Navy’s Shipbuilding Goals
Modular shipbuilding could accelerate U.S. Navy fleet growth by utilizing diverse talent and enhancing production efficiency.
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Platform One Tackles Next Phase in Software Delivery
The software delivery engine sets its sights on DevSecOps infrastructure and preparing for a post-quantum future as it matures.
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Interior Taps New Acting Deputy CIO
Lou Eichenbaum, who previously served as Department of Interior's zero trust program manager, becomes acting deputy CIO.
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VA Restructures Workforce to Cut Costs, Increase Efficiency
The agency is restructuring its workforce to streamline operations, invest in technology and improve veteran services.
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Defense Officials Talk Commercial-First Approach to CJADC2
Industry will play a large role in piloting and scaling solutions within the combined information and decision advantage approach in CJADC2.
4m read
