IT modernization

• Workforce

There are different ways to build a culture of change, including business readiness assessments and employee engagement.

Federal CIO Clare Martorana is calling for prioritized cybersecurity improvements and increased support for the Technology Modernization Fund (TMF) in order for agencies to push forward with IT modernization amid overall stagnant scores across the latest FITARA scorecard.

Federal IT groups are often looking at the newest emerging technologies to apply to their enterprise to drive change. But one key component to modernization is simple, overlooked and not technological at all: communication.

Norman Speicher was looking at colleges in Boston, Massachusetts, with his daughter when he made a 911 call on behalf of someone who suddenly fainted.

Immigration and Customs Enforcement (ICE) relies on a special call center — the Homeland Security Investigations Tip Line — for leads on human trafficking, terrorism, cybersecurity crimes and money laundering, but it faces operational challenges due to outdated IT infrastructure.

The IRS plans to push forward with its modernization initiatives and improve taxpayer customer service and accessibility, among other initiatives, as part of its proposed $13.2 billion budget for fiscal year 2022.

Cyber leaders say federal agencies should break down information silos, centralize their cyber operations, and use data to drive security decisions in order to barricade their networks against hackers.

The Department of Veterans Affairs has been spearheading a collaborative modernization project with the National Archives and Records Administration (NARA) that is enabling the agency to more quickly and efficiently provide veterans benefits especially amid workflow interruptions during the pandemic.

• Digital Services

A new prioritization model for the Technology Modernization Fund ensures government has flexibility to modernize quickly.

Agile approaches can give agencies a boost in decommissioning legacy systems and forging a path for the tech future.

• Digitization
• Health IT

FDA’s CTO takes on the new role amid Principal Deputy Commissioner Amy Abernethy’s departure.

Amid the latest FITARA hearing, lawmakers want agency CIOs to have more authority over crucial factors impacting IT modernization strategies.