IT modernization

Federal information technology officials often prioritize better serving their customers’ needs, and creating human-centered design in their products and attribute Agile methodologies as key ways to iterate alongside end users' shifting requirements.

Automation tools can support decision-making and should complement the workforce.

• GovCast

Technology improvements around data and benefits processing depend on having the infrastructure in place first.

• Opinion

Smart federal investments in technology and R&D are necessary for advancements in the digital era.

The pandemic increased the need for secure, modernized and evolved solutions to expedite federal response efforts.

Federal IT leaders are modernizing their IT infrastructure with multi-cloud environments, “as-a-service” approaches and other ways of iteratively updating systems to deliver more seamless and improved delivery for the customer experience.

To successfully execute a DevSecOps strategy, put the customer first. Leaders at the Department of Homeland Security, Air Force and the Department of Veterans Affairs agree.

Despite potential for pandemic-induced disruptions, the Department of Homeland Security’s IT modernization strategy accelerated in 2020. The agency already moved about 75% of its network traffic to a new enterprise cloud-based network, and it hopes to finish the transition from legacy IT systems to the new network by early spring, said Deputy CIO (and current acting CIO) Beth Cappello.

The Defense Information Systems Agency is innovating a flexible approach with technology acquisitions through its Systems Engineering, Technology, and Innovation (SETI) contract vehicle in order to improve warfighting readiness and modernize Defense Department communications infrastructure.

Office of Management and Budget's Deputy Federal CIO Maria Roat has become acting federal CIO and acting federal CISO Jan. 20 after recent departures from Basil Parker and Camilo Sandoval, Roat confirmed to GovernmentCIO Media & Research.

Academics are changing the way federal agencies develop technological and IT solutions to resolve agency mission challenges, starting with agency-sponsored centers of excellence.

With the federal government increasingly embracing modern approaches to software development like Agile and DevOps, acquisition specialists like those at General Services Administration's 18F digital services agency see great benefits in applying more flexible contracting methods in order to improve product design and development in the long run.