IRS

• Digital Services

The IRS is releasing a number of online tools for taxpayers in the coming weeks in its ongoing effort to expand digital accessibility and resources for the public.

• GovCast

Amid shifts in demands and increased digitalization, the IRS' procurement chief is overhauling the agency's acquisition culture.

The implementation of RPA capacities across government agencies are helping the federal workforce better manage repetitive tasks and improving the delivery of public services.

The IRS plans to push forward with its modernization initiatives and improve taxpayer customer service and accessibility, among other initiatives, as part of its proposed $13.2 billion budget for fiscal year 2022.

The IRS is aiming to digitally communicate with taxpayers and tax professionals more effectively and securely through a recently launched Taxpayer Digital Communications (TDC) system.

• Artificial Intelligence
• Data

Tech leaders across DHS and IRS are integrating AI to streamline processes and uncover new efficiencies.

• GovCast
• Customer Experience

Creating a more digitally driven agency requires close consideration of policy and technology to automate processes and decommission aging systems.

Federal agencies usually use artificial intelligence to improve mission performance and capabilities — but some are turning to the technology to streamline IT operations.

New research suggests cross-functional teams and emerging tech can improve government acquisition.

The IRS launched a new online application to help check the status of their COVID-19 economic relief payment.

The coronavirus pandemic is leading to an increase in cybersecurity attacks and scams.

• Artificial Intelligence

The agency is considering human-centered design in its solutions that cut down manual labor and time.