digital services

• Customer Experience
• Data

Agencies are working with their users to determine which technologies will improve the digital experience.

• Data
• DevSecOps
• Digital Services

Kessel Run hopes its work will encourage more collaboration across the Defense Department.

• GovCast

The executive was also instrumental in overseeing various data and cloud initiatives at USDA.

• Cybersecurity
• Data
• Zero Trust

As the IRS nears the mid-point of its six-year modernization plan, the agency's CIO maps out priorities for the future.

• Digital Services

Data management and digital tools are driving FDA’s efforts to respond to the next wave of COVID-19 demands.

• Digital Services

Clare Martorana wants to focus on cybersecurity, technology modernization and improved services to the American public.

• Digital Services

The IRS is releasing a number of online tools for taxpayers in the coming weeks in its ongoing effort to expand digital accessibility and resources for the public.

The IRS plans to push forward with its modernization initiatives and improve taxpayer customer service and accessibility, among other initiatives, as part of its proposed $13.2 billion budget for fiscal year 2022.

The IRS is aiming to digitally communicate with taxpayers and tax professionals more effectively and securely through a recently launched Taxpayer Digital Communications (TDC) system.

• Digital Services

New features within the Department of Veterans Affairs’ Veterans Legacy Memorial (VLM) platform give families of veterans additional ways to honor those interred in national cemeteries via commemorative online profiles. The new features are expected to be fully released by Memorial Day.

• Digital Services

The agency invested resources into new applications providing access to critical services and information during the pandemic.

• GovCast
• Data

Procurement innovation and access to digital services are some of the agency's immediate priorities.