digital services
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Human-Centered Design is the Bloodline of VA's Digital Services
Samara Strauss discusses how VA's digital services team is leveraging human-centered design to improve veterans' experience and services.
15m listen -
The Making of a Digital-First Social Security Administration
SSA CIO Sean Brune eyes improved digital services and security for the nation's benefits agency.
25m listen -
NLM's COVID-19 Data is Driving the Future of Public Health
The National Library of Medicine has collected and provided COVID-19 literature, clinical trial information and more to help us overcome the pandemic.
27m listen -
Fed Health IT Officials Highlight 2022 Priorities
Smarter modernization, data, automation, as well as customer and digital services will see the spotlight in 2022.
10m read -
Security-Focused Agencies Tackle Integration Challenges of Digital Services
Low code and other cloud capabilities are used throughout DOD to ease transformation of digital services development.
7m read -
Plugging in the User Needs For Improved Experiences
Agencies are working with their users to determine which technologies will improve the digital experience.
7m read -
How Air Force's Software Arm Tackles Common Modernization Challenges
Kessel Run hopes its work will encourage more collaboration across the Defense Department.
7m read -
FCC CIO Departs, Reflects on Public Service Career
The executive was also instrumental in overseeing various data and cloud initiatives at USDA.
19m listen -
IRS Sets Sights on Data, Cyber in Next Phase of Modernization Plan
As the IRS nears the mid-point of its six-year modernization plan, the agency's CIO maps out priorities for the future.
7m read -
Navigating the Regulatory Road to COVID-19 Booster Shots
Data management and digital tools are driving FDA’s efforts to respond to the next wave of COVID-19 demands.
7m read -
Federal CIO's Three Priorities for the IT Community
Clare Martorana wants to focus on cybersecurity, technology modernization and improved services to the American public.
7m read -
New IRS Features Bring a Digital Experience to Taxpayers
The IRS is releasing a number of online tools for taxpayers in the coming weeks in its ongoing effort to expand digital accessibility and resources for the public.
7m read